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WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. IF YOU ABSOLUTELY NEED TO CHANGE YOUR SHIPPING ADDRESS, MAKE SURE YOU CHANGE IT ON THE WEBSITE AND ON THE PAYPAL SCREEN AFTER YOU ENTER YOUR CARD INFORMATION, IF NOT IT WILL GET SHIPPED TO YOUR BILLING ADDRESS!

1. How long is processing, shipping, and handling?

Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are shipped out the same day as long as the order is placed before 1pm Central Time on a Business day. 

Domestic Express Shipping is 1-2 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 4-6 Business days depending on your location. 
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with the USPS. Business days are Monday-Friday

FAQ

Do you provide International delivery?

International customers (outside of USA) are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

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NOTE: On very rare occasions international shipping to some countries can take 4-6 weeks. Even more for slow-to-ship countries see below. We are not responsible for any delays caused by destination country's customs clearance processes. Shipping to certain countries may require additional shipping fee's due to the geographical location.

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FedEx International Economy

6 - 10 Business Days Once Shipped (Excludes 1-2 Business days for processing)(We are not responsible for any delays caused by destination country's customs clearance processes.)

​USPS PRIORITY International Shipping: 6-10 business days *(Excludes 1-2 Business days for processing)

(We are not held responsible for any delays caused by destination country's customs clearance processes.)

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USPS EXPRESS International Shipping: 3-5 business days *(Excludes 1-2 Business days for processing)

(We are not held responsible for any delays caused by destination country's customs clearance processes.)

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How do I track my order?

After receiving a tracking email, Shipping Activity will become available after 24hrs. Please Track Your Package at www.USPS.com. Your Tracking Number will come to your email from PayPal. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service.

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What are your delivery options?

WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. IF YOU ABSOLUTELY NEED TO CHANGE YOUR SHIPPING ADDRESS, MAKE SURE YOU CHANGE IT ON THE WEBSITE AND ON THE PAYPAL SCREEN AFTER YOU ENTER YOUR CARD INFORMATION, IF NOT IT WILL GET SHIPPED TO YOUR BILLING ADDRESS!

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Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are shipped out the same day as long as the order is placed before 1pm Central Time on a Business day. Domestic Express Shipping is 1-2 Business days depending on your location.Domestic Regular Flat Rate Shipping is 4-6 Business days depending on your location. International Shipping is 7-10 Business days depending on your location.All Packages Delivery is with the USPS. Business days are Monday-Friday

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What is your returns policy?

A full refund, excluding the original shipping cost, will be issued to your original payment method within 7 days after we have received, inspected and confirmed that the returned hair extensions were not opened and the Blow Couture Hair  security seal was not broken. Refunds are normally returned back to your bank Card within 24-48Hrs. 

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